Support comes from the engineers who built the boat.

There is no ticket queue between you and the people who designed the system. For fielded vessels, integration questions or technical issues, write to us and include your organisation, the vessel designation and serial number if you have one, and a description of what you need.

Technical support

Troubleshooting, maintenance guidance and field-service coordination for BA-01 vessels in operation.

Integration assistance

Help fitting sensors, communications and mission payloads to the standard bays and mounts, including power, data and mechanical interfaces.

Training and documentation

Operator training, technical manuals and onboarding for authorised personnel. Documentation is issued to named users only.

Confidentiality

Support correspondence is treated as confidential. Where an NDA is in place it governs everything shared through this channel.

Write to support

info@badrones.com